Intervention and the Battle for Better Business

A critique of business support in the United Kingdom including exclusive interview with Lord Heseltine

Intervention by Business Think
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09: Help Yourself

21st June 2015 By Elliot Forte

Francis Maude and business support“We are completely committed to getting the government web back under control. The days of vanity sites are over. It is not good enough to have websites which do not deliver the high quality services which people expect and deserve. We will take tough action to get rid of those which are not up to the job.”
Francis Maude, Minister for the Cabinet Office. 24 June 2010 [Read more…]

Filed Under: Chapter Profiles

08: Best in Class (2004)

21st June 2015 By Elliot Forte

Nigel Griffiths and the DTI“From 1 April 2004 to 31 October 2004 there have been over 300,000 visits to the Access to Best Practice pages on the DTI’s website. During this period 100,000 hard copy publications have been ordered and dispatched. In October alone there were 50,000 downloads of electronic documents from the site.”
Nigel Griffiths, Parliamentary Under-Secretary at DTI (2004) [Read more…]

Filed Under: Chapter Profiles

07: A Small Business Service (2001)

21st June 2015 By Elliot Forte

David Irwin and the Small Business Service“Has the transition from the old Business Link system been a painful experience? Hâf (Merrifield) is nodding, so it must have been. It is fair to say that the system had a lot of conflicting demands made of it over a comparatively short period.”
David Irwin. CEO of the Small Business Service (2nd May 2001) [Read more…]

Filed Under: Chapter Profiles

06: Whiz Kids and Failed Business People

21st June 2015 By Elliot Forte

Lord Alan Sugar and business support“I visited many Business Link centres, which I understand are funded in some way by government although I am not at all clear how. To be frank, apart from meeting a nice bunch of people, there was no real business advice dished out other than simple stuff you could pick up and learn for yourself on the Internet.”
Lord Sugar. House of Lords Debate, Hansard (24th March 2011) [Read more…]

Filed Under: Chapter Profiles

05: Quality Marks (1999)

21st June 2015 By Elliot Forte

Ian Peters and the Chamber of Commerce“We still have considerable duplication of effort at local level. From a business point of view, it’s a muddle, from a funding point of view, it’s a waste. The way forward is a single unified business organisation at a local level. It presumes that the existing Chamber network, TECs and Business Links will disappear.”
Ian Peters. British Chambers of Commerce Director-General (1997) [Read more…]

Filed Under: Chapter Profiles

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Chapter Profiles

01: Shoots and Roots (1992)

02: Business Link Goes National (1994)

03: A Toolkit of Competitiveness

04: Knowledge Driven Economy (1997)

05: Quality Marks (1999)

06: Whiz Kids and Failed Business People

07: A Small Business Service (2001)

08: Best in Class (2004)

09: Help Yourself

10: Localism (2005)

11: No Wrong Door (2007)

12: Recess Stress (2008)

13: Dragon’s Breath (2008)

14: Prisk End (2010-2011)

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Reception

“For many reasons, this is a valuable book, and it is an important innovation for the policy field in itself. It will remain a valuable historical resource.”

Review by Professor R Bennett MA PhD FBA. Emeritus Professor. Cambridge University

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Elliot Forte (Author)
Email: elliot.forte@businessthink.co.uk

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